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Corporate News

The performance as assistant manager, open training, Bucharest

2009-09-29 10:00
2009-09-30 17:00
Europe/Bucharest

How to be an efficient assistant manager...

The assistant manager has an important role in the company being a close collaborator of the manager. For this reason, the assistant manager education must be comprehensive to cover various knowledge of communication, protocol, marketing, management, accounting, computer science, law.

The particularities that an assistant manager must have are: a metabolism that seems to improve under pressure, an instinct to make order in chaos, the ability to solve tough problems without supervisory, the skill to deal with the most difficult people (including your boss). read more»

Communication and customer care, open training, Chisinau

2009-09-15 09:00
2009-09-16 17:00
Europe/Bucharest

About making clients happy...

Everyone agrees clients are very important. Building and keeping best relations with clients is most important for business development. We all intend to give the best to our clients but do we really treat them as they expect? Do we adapt enough according to their needs? How efficiently do we communicate with them?

When product quality or marketing strategies don't succeed to make a difference anymore, the ultimate bastion/ bulwark competitors defend is the quality of relations established with customers: customer care.

Which are the unseen elements of customer care? What is the influence of organizational culture upon customer care? How should we respond to complaints of our clients? What's the best attitude towards difficult clients?How can we gain the trust of our clients?

These are a few questions you will find the answer through this training program.

Target  read more»

Phone relationship with clients, open training, Bucharest

2009-09-15 09:00
2009-09-16 17:00
Europe/Bucharest

Our clients - who are they, how to work with them?

The prosperity of a business is given by the number and quality of customers - we offer them our products and services. The image, good reputation, market positioning and longevity of a company depend on the quality of the relationship we have with our customers.

So, who are our customers and how do we manage the relationship we have with them? How should we adapt our behavior in relation to the diversity of relationships that we develop with our clients?
This training provides an opportunity to develop specific relationship skills with customers by telephone.

Target

This course is addressed to companies from all fields of activities which wish to improve the relations with their customers, especially by telephone.

Objectives read more»

Ascent Group - partner of the project Start Internship

Ascent Group supports this year, as partner, the START Internship program, developed in Romania by Junior Achievement.

In today's labor market, students are hardly dreaming of a career and graduates have already entered into the race for getting a job. But their success depends very much on the practical skills and knowledge they learned. And unfortunately Universities in Romania offers still too few opportunities for students to get in contact with what is happening in the concrete business. read more»

Public speaking, open training, Arad

2009-09-04 09:00
2009-09-04 17:00
Europe/Bucharest

How to captivate our audience ...

Sweaty palms, the perspiration of the forehead, the accelerate heartbeat or the erasure of all the ideas from your mind are some of the inconveniences that might occur in a public presentation. The fear of speaking in public is among the biggest fear of the human being.

The ability to make presentations in public and to efficiently sustain ideas has an important impact on our success in career and the whole society.

With the techniques and methods presented in this course you will better understand better can we make a successful and a persuasive presentation in order to maintain the interest of the audience awake.

Target

The course is addressed to: read more»

Public speaking, open training, Bucharest

2009-08-31 09:00
2009-08-31 17:00
Europe/Bucharest

How to captivate our audience ...

Sweaty palms, the perspiration of the forehead, the accelerate heartbeat or the erasure of all the ideas from your mind are some of the inconveniences that might occur in a public presentation. The fear of speaking in public is among the bigest fear of the human being.

The ability to make presentations in public and to efficiently sustain ideas has an important impact on our success in career and the whole society.

With the techniques and methods presented in this course you will better understand better can we make a successfull and a persuasive presentation in order to mantain the interest of the audience awake.

Target

The course is adressed to: read more»

"No border" a successful start for the Romanian - Bulgarian cross-border cooperation

On 18th of June 2009 took place in Bulgaria, Ruse the „No Borders” event, a Romanian – Bulgarian bilateral business meeting organized by Ascent Group in partnership with UNPR – National Union of Romanian Employers, BRCCI – Romanian–Bulgarian Chamber of Commerce and Industry and the magazines Manager Bulgaria and Consulting Review Romania.

Bulgaria and Romania, two neighboring countries separated by borders several decades that remained now only symbolic, gathered in No Borders event all their business potential and colaboration interest. No Borders event aimed to encourage the cross-border cooperation and investments, to facilitate the neighboring market acces and to stimulate business partnerships for both countries companies. read more»

Katya Sotirova-Ivanova took over the management of Ascent Group Bulgaria

Due to the fast grow of Ascent Group's Bulgarian office, starting with May 2009 Katya Sotirova-Ivanova joined Ascent Group's team and became managing director of the consulting group in Bulgaria.

Katya graduated the Faculty of Mathematics and Information Technology within the University of Economy from Varna and the Distance Learning Center from Sofia of the City University from Seattle Washington, with a degree in General Management.

Katya’s 10 years of successful professional experience include management positions in various industries, especially marketing and advertising, media and consulting or coordination of complex business projects and events.

After 3 years as Marketing & Product Director and also Deputy of CEO for Programata Media Group Ltd, since 2006 Katya became the managing partner of Innovatoria Ltd., an important marketing and advertising company. read more»

"No Borders" - Romanian-Bulgarian bilateral business meeting

2009-06-18 10:00
2009-06-18 17:00
Europe/Bucharest

The global economic context, the globalization of economic relations and not in the end, the economic crisis obliges us to develop activities and take decisions based on the effects of these phenomena: to cut budgets, to dimiss employees or even to close offices and branches, but also to consider strategies that help us grow our company, looking to new markets and new investment opportunities.

Why “No Borders”? read more»

Ascent Group brings to Romania the Mecepus Public Speaking programs

Ascent Group concluded in May another important partnership agreement, with MECEPUS, the Mediterranean Center for Public Speaking and Communication.

MECEPUS is a training centre supplementing formal education by giving the opportunity to improve speaking skills and develop a more attractive personality. It offers a range of seminars in Public Speaking and other behavior improvement areas.

MECEPUS Seminars are held in Cyprus, Syria and the Middle East and Moldova in English, Greek, Arabic and other languages. read more»

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