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Performance as Assistant Manager

How to be an effective Assistant Manager

Assistant manager is a representative position within the company, being close collaborator of the director, which is why his training must be complex, to address various knowledge of communication, protocol, management, marketing, accounting, it, legislation.

Do you want to get rid of the “girl from reception” call? Want to find out how to become that assistant your manager so much needs? This training helps you realize exactly what the role of an assistant manager is, what expectations a manager has from you, what skills you need to develop to be the “right hand” of the manager.

Who is it for?

This training is aimed at all the assistants of general directors, the assistants of department directors who want to perform, improve and systematize their concepts and the secretaries who want to promote.

Course objectives

  • Improving communication and relations with the internal and external public
  • Development of commercial correspondence
  • Improving organizational skills and time management of administrative burdens
  • Development of primary economic and marketing concepts
  • Refining your own image and keeping your business

The course modules

  • The role of manager assistant within the company – secretary vs. assistant manager
  • Manager expectations from assistant
  • Internal and external communication
  • Correspondence and written information – the efficiency of the information system
  • Organizational skills, managing super-agglomeration
  • Relations with the internal and external public
  • Primary financial accounting and marketing concepts (external environment, competition analysis)
  • Protocol, esthetics, vocabulary

Adela Cristea

Managing Partner & Founder Ascent Group

Adela Cristea is the managing partner of the Ascent Group and also the founder of the group of companies. Adela's experience has been accumulated in more than twenty years, especially in management and human resources, in multinational companies such as Unilever or International Resources, as well as in the position of consultant, in Archimedes Consulting Group and Ascent Group or as University Lecturer.

All over these years, Adela has been involved in numerous start-up business projects, enterprise restructuring processes, labour conflict mediation and training projects, for multinational and local companies in various fields of activity, both in Romania and abroad. Since 2017 Adela is also the co-founder of Design Thinkers Academy Eastern Europe, contributing to the development of the company in more than 20 countries in Eastern Europe, the Balkans and Central Asia.

Liliana Savin

Managing Partner - North-East Region

Liliana's professional experience includes over 18 years of experience in human resources, training & management in companies with up to 1500 employees, such as: FiberxNylon, Yarcea – Radici Group, Rompetrol Petromidia, Pamac, Penny Market - Rewe Group, Vard Tulcea, Vard Braila – Fincancieri. Throughout her career, in addition to the years of experience as a Human Resources Manager, Liliana was also a legal Advisor in Trade and Labor Law, Commercial Manager and Deputy Director General.

Liliana has combined management experience in large companies with consultancy and trainer experience in projects of human resources and management, people development, soft & technical skills, communication & project management. Since 2019 Liliana has joined the Ascent Group team as managing partner for the North-East of Romania, contributing to the development of the group of companies at national level.