Financial institutions face unprecedented market challenges. Income and profit sources are changing. Cost pressures are increasing. Business models are changing. Customer behaviors are evolving. At the same time, regulators are putting industry under increasing control.
Some institutions maintain or improve profitability while others do not adapt. Success in this industry requires a clear strategy, a remarkable business and operating model and a disciplined execution.
The Ascent Group helps banks and financial services customers of all sizes and types navigate through an ever-changing environment by providing them with some support for innovation in market processes and services, identification of real customer needs and development of new services. The Ascent Group team has extensive experience in training financial and banking employees to improve communication, negotiation and sales skills, as well as training management teams in this field.