Systems Thinking

We often try to solve problems and implement changes only to find that our “solutions” don’t work and that the changes don’t have the desired impact. We frequently encounter unexpected situations and are frustrated by the lack of progress. Sometimes, it seems like we are fighting an “invisible enemy” that opposes any change. This “enemy” is complexity.

Complexity arises naturally in almost all aspects of human activity. We cannot eliminate it completely—but we can use tools, techniques, patterns, and models that help us navigate through it.

Some of the tools and methods are “technical,” but most are people-oriented, facilitating collaboration in teams and creating a common understanding of problems, potential solutions, and possible obstacles.

Systems Thinking raises the level of thinking. Instead of getting bogged down in minor details that can derail projects and change initiatives, this approach allows us to think strategically and achieve better results.

Course objectives

• Understanding systems thinking – Exploring the concept of systems thinking and how it helps analyze and solve complex problems.
• Identifying the interconnectivity between elements of a system – Recognizing cause-and-effect relationships and the impact of decisions on the entire system.
• Developing a holistic perspective – Training the ability to look beyond the symptoms of a problem to discover its root causes.
• Applying systems thinking to decision-making – Learning practical methods for anticipating consequences and optimizing organizational processes.
• Creating sustainable and scalable solutions – Using systems thinking to develop effective long-term strategies that are adaptable to change.

Course modules

• What is Systems Thinking (ST)? Why is it important?
• What can ST improve or change?
• When should we apply ST? What are its limitations and what methodologies complement it?
• Why are things so complex and how can we manage complexity?
• What tools can we use to understand causes and consequences, thereby improving our chances of success?
• Why do some problems keep recurring? (Causal cycles)
• Why do some things escalate quickly and how can we intervene effectively?
• How can we use patterns, models, and “archetypes” to understand recurring complex situations?
• How can we understand change and system dynamics? Practical models and methods for analyzing change and flows