Soft Skills - Ascent Group

Customer Care

A program designed for organisations wishing to improve their relations with clients, as well as the quality of their services.

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Presentation Techniques

This program is designed for people who have direct contact with customers and for all those interested in refining their speech.

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Communication

Program designed for organisations and all interested in improving their communication abilities, enabling them to get desired results.

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Problem Solving

This training is for organisations and individuals that are involved in decision-making processes, as well as for those who work within a solution-generating dynamic.

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Coaching

The course is designed for people who manage people and want to help them further in their professional development.

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Emotional intelligence

This program is designed for improving the internal environment of organisations, and for all those wishing to manage their emotions and relations better.

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Balancing work and family

This training course is addressed to organisations for improving the internal environment and to all people who are concerned with balancing both professional and personal facets of life.

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Team Building

This program is designed for organisations whose teams are in the forming stage, or those which need to consolidate team members’ relations.

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Creativity

This program is designed for developing organisations and organisations wishing to enhance their professional environment towards continuous development.

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Customer relationship by phone

This course is addressed to companies from all fields of activity who wish to improve the relations with their customers, especially by telephone.

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Sales techniques

This program is designed for people who work in sales areas and for all those who have direct contact with clients.

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Negotiation techniques

This program is designed for managers involved in negotiation processes and for all those wishing to improve their negotiation abilities.

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Public Relations

This training course is addressed to those organisations that wish to enrich their public relations activity and to people who interact with the exterior as bearers of organisational messages.

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Autonomous Thinking

This module is designed for individuals and organisations interested in developing an autonomous mindset, and for all those who wish to gain the ability to overcome their biases and operate efficiently despite assumptions.

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